FAQs

Got questions? We have answers!

Do you have a local pick up option? 

Yes! Our store is located at 52 Main St #8 Florence, MA. You are welcome to shop in store or place orders for curbside pickup. We also happily ship orders throughout the US.

There's so many herbal products to choose from, how do I know what might the best fit for me?

Figuring out which herbs to work with can be overwhelming at times! Community Care Apothecary is founded by a clinical herbalist who is happy to answer questions and guide the selection process. Feel free to stop in or give us a call at 413-341-3490! Please note, we do not have capacity to answer questions via email.

What can I expect from a herbal consultation? 

Consults are currently being held by appointment in person, on zoom or over the phone. Before your first visit, you will be sent a link to an in-depth whole health history intake form via google forms. Please complete and submit the forms before our first appointment together. The first visit creates the opportunity to discuss what you have going on, and which body systems you'd like to focus on supporting. We will go through the intake form, and have lots of time and space to talk through what's here for you, do some herbal education and go over a number of nourishing self care strategies that can be integrated into your practices. This appointment is around an hour long. We will then share which formulas are recommended in supporting your systems. You are welcome to purchase the herbs recommended in our consultation from Community Care Apothecary or any other herb shop/supplier that meets your needs. 2-3 weeks later, we will follow up for a 30-45 minute appointment to check in with how everything is working out, assess if we need to tweak any of the formulas and go over some practical solutions to any support you may need surrounding your herbal exploration. 

Do you diagnose or treat disease?

No, herbalists do not treat or diagnose disease. All products listed in our shop have not been evaluated by the FDA, and are not intended to diagnose, treat, cure or prevent any disease. 

What DO you do as an herbalist then?

At Community Care Apothecary, as clinical herbalists, we listen. We hear you, see you and meet you in the place you're at with all that you're experiencing. We work together to build a supportive care plan based on your needs and share resources that connect you with a wider net of integrative care. We listen to understand. We recognize and openly acknowledge the very real impacts on the body/mind that come with living in oppressive systems, and we seek to create pathways of nourishment, wholeness and liberation through community care.