The shop is closed from 8/10-8/15. All curbside pickups + online orders will be fulfilled when we're back on Tuesday 8/16!

FAQs

Got questions? We have answers!

How does the local delivery service work?

We deliver to Hadley, Northampton, Florence and Haydenville. Orders can be made online. Please choose the local delivery option and leave a note that tells us where you'd like us to leave your order. You will receive notification when your order has been delivered. 

When will my local delivery order be here?

Deliveries go out on Monday and Thursday morning. Orders placed Thursday - Sunday will be delivered on Monday and orders placed Monday - Wednesday will be delivered on Thursday. 

Do you have a local pick up option? 

Yes! Our store is now open at 52 Main St #8 Florence, MA. You are welcome to shop in store (with a mask) or place orders for curbside pickup. 

There's so many herbal products to choose from, how do I know what might the best fit for me?

Figuring out which herbs to work with can be overwhelming at times! Community Care Apothecary is founded by a clinical herbalist who is happy to answer questions and guide the selection process. Feel free to give us a call at 413-341-3490! We also offer clinical herbal consultations for those who would like a more in-depth approach to working with herbs that nourish and support their body systems. 

How do I schedule a herbal consultation? 

Click the Herbal Consults tab at the top of the home page and follow the prompts to schedule your appointment online. You can also call the shop to book your appointment. 

What can I expect from a herbal consultation? 

Consults are currently being held on zoom or the phone. Before you're first visit, you will be sent a link to an in-depth whole health history intake form via google forms. Please complete and submit the forms before our first appointment together. The first visit creates the opportunity to discuss what you have going on, and which body systems you'd like to focus on supporting. We will go through the intake form, and have lots of time and space to talk through what's here for you, do some herbal education and go over a number of nourishing self care strategies that can be integrated into your practices. This appointment is around an hour long. We will then share which formulas are recommended in supporting your systems. You are welcome to purchase the herbs recommended in our consultation from Community Care Apothecary or any other herb shop/supplier that meets your needs. 2-3 weeks later, we will follow up for a 30-45 minute appointment to check in with how everything is working out, assess if we need to tweak any of the formulas and go over some practical solutions to any support you may need surrounding your herbal exploration. 

Do you diagnose or treat disease?

No, herbalists do not treat or diagnose disease. All products listed in our shop have not been evaluated by the FDA, and are not intended to diagnose, treat, cure or prevent any disease. 

What DO you do as an herbalist then?

At Community Care Apothecary, as clinical herbalists, we listen. We hear you, see you and meet you in the place you're at with all that you're experiencing. We work together to build a supportive care plan based on your needs and share resources that connect you with a wider net of integrative care. We listen to understand. We recognize and openly acknowledge the very real impacts on the body/mind that come with living in oppressive systems, and we seek to create pathways of nourishment, wholeness and liberation through community care.